Reviews

Our first experience was at VECC located at 15 Piscataqua Dr, Newington, NH 03801I want to express my deepest gratitude to the entire staff at VECC for the truly exceptional care my dog Ace received during our urgent visit on July 4th, 2025. We were told over the phone to expect a long wait of over two hours, but when we arrived, we were pleasantly surprised to be taken in right away.Ace was understandably shaken and anxious after being attacked by another dog. The staff immediately made us and Ace feel welcome and safe. Ace is a large dog (about 80 lbs) and while he is not aggressive, he does have anxiety in new environments, especially with meeting new people but even more so in small unescapable rooms or closed spaces. The team initially recommended sedation to safely shave and examine his wounds, which we completely understood. While sedation is always a concern for us, especially given Ace’s nervousness and history, we trusted their judgment.To our great relief, the staff used a perfectly fitting, comfortable muzzle that put Ace at ease. They took him to the back and quickly realized he was calm enough without sedation after all. Their decision to forgo unnecessary sedation showed exceptional compassion, skill, and understanding of animal behavior. Even at his regular vet, Ace usually needs sedation for routine appointments, so this was a huge and happy surprise for us.What also amazed us was the cost. The entire emergency visit was less than half the price of a regular vet appointment elsewhere. Even though the owner of the attacking dog covered the bill, we were stunned by the fairness and accessibility of their pricing. I would have gladly paid double for the level of understanding of animal behavior, exceptional skill, care, attention, and kindness Ace received. I really can't say enough good things here. It truly was an amazing experience!We had just lost our beloved cat two weeks prior at a different emergency hospital where we had a heartbreaking and expensive experience, and we weren't treated with much compassion at all, so this visit to VECC meant even more to us. VECC gave us back our peace of mind, and we left feeling cared for, respected, and truly grateful.If I could, I would bring all my pets to VECC for every visit — routine or emergency. I cannot recommend them enough. They are compassionate, skilled, efficient, and incredibly reasonable in cost. Thank you to everyone who helped Ace that night — you made all the difference for Ace and our family.Thank you so much,Heather, Amo, and of course our dog, Ace 🐾Photo: Ace showing gratitude

All staff are very considerate and compassionate. They give a full debrief of what is possible but are very amenable to doing only what you (the client) deem is necessary. There isn't any pressure for specific procedures or medications. They are the most helpful and understanding vet staff I've ever met. I was so comfortable leaving my cat in their care.

Dr. Lister is great. She’s very personable and my dog was very relaxed around her. Most importantly, she explained things well and was very patient in answering all my questions — and I always have a lot! My only very small issue (and it’s not with her) is that the place is in a converted restaurant, and I think dogs may be able to smell the ghosts of food! I have a SUPER friendly rescue and her only issue is with food. Despite usually being very happy to be at veterinary offices, and with other dogs, she got a little grumpy with other dogs in the waiting room. It’s certainly not enough to keep me from going back, just be warned if your doggy has any food aggression issues. 🙂

Thank you to the team at VECC for taking such great care of my cat, Joey. I brought him in as an emergency and VECC squeezed him in for surgery the next day. Prior to surgery, I received understandable, detailed information about his condition and surgery. At discharge, I was provided with clear instructions on his ongoing care. I am beyond grateful to Dr Lister and the caring team for saving Joey and giving me more time with my beloved boy.

The Dr's and support staff are very professional while being sympathetic. Outcomes are the best possible.

This is a wonderful place either great staff. They are happy to work with you and I trust my pet to their care.

I drove here after my cat fell from 3 stories, in a puddle of tears desperately trying to find help for him. They were quick, and so kind to me despite this accident being negligence on my part. They did a full exam, despite him HATING the vet and always throwing a fit. I didn’t have time to give him his usual anxiety meds, as I was in fear of his life being at stake if something internally was bleeding.They informed me that he will be just fine, and here I am a week out and he is doing great. His limp is subsiding, his lip looks almost fully healed and he is back to his normal self.Highly recommend!! Thank you guys so much!

Our local vet recommended VECC after our 12 year old dog had developed nodules on her spleen which after the second ultrasound grew twice its size in a month. after meeting with DR Lister and having a negative chest x ray we decided to have the spleen removed and a biopsy on the liver to make sure we got everything. The results from the biopsy of the spleen & liver showed no cancer . thank god we highly recommend them for your pet's medical needs we received a quick appointment 2 days after calling them and the same day we had the consult our dog had the surgery later that day ... She may be 12 years old but as the good doctor said it's only a number . we are very grateful for the quick and through attention she received and hope to have many more years with our Ginger