Reviews

Staff was friendly and thorough

Our little French bulldog puppy has been there twice already at 5 months!!! She is over excited and likes to jump and then land the wrong way! The staff here has been absolutely wonderful. They know the breed very well as well as checkup on her multiple times after her surgeries. Dr Lister has been wonderful with our girl.

This team is incredibly compassionate and caring, even during the hardest times. Our family had to say goodbye to our beloved childhood dog and both the technician and the doctor were patient and kind, even though it was the middle of the night on a Saturday. The staff was SO thoughtful and made ink pawprints for us; it was a very sweet gift to remember her by. I am glad to have a 24/7 ER in the area that we can trust during such a difficult time.

Rachel is the best person on earth

We are so thankful for the VECC team who took the time to really understand our concerns and help our pup on one of his worst days. Thank you guys for always being available even during the holidays!

I recently had my dog here for abdominal surgery. I cannot say enough good things!! The staff is amazing. The facility is spotless. The prices are reasonable. Highly recommend!

In the middle of an emergency, the team at VECC was a lifesaver. Not only were they incredibly efficient and professional, but they also took the time to keep me updated every step of the way. What touched me most was how much love and affection they showed my dog while she was in their care. It’s rare to find a team that balances high-level medical urgency with such genuine compassion. They turned a scary situation into a manageable one.

I took my dog to VECC thanks to a recommendation from a friend. The staff was very friendly and made me feel very comfortable. I was concerned my dog ate corn on the cob, and I felt like the staff's sense of urgency was appropriate for his situation. The staff listened to my concerns, including that my dog is nice but very frantic for restraint, and discussed with me a plan, including sedation for my antsy lab. They took x-rays and the doctor went over all options, made sure I was comfortable with the plan, and discussed any necessary follow-up and what to look for. The process was explained well - from check in, to deposit, to payment. It was overall a great experience and luckily I have not had to return with an emergency but if I need to, I will go right to VECC.